The Nexus 5X plus 6P would be the latest mobile phones from Search engines to sports activity the Nexus name, and they also mark plenty of Nexus firsts. One such very first you might not are actually aware of occurs the post-purchase support finish of matters: Google actually handling guarantee or assistance claims for that Nexus 5X or 6P. If you get in touch with Google in regards to a warranty or even other assistance claim on your own shiny brand new Nexus, even though you purchased the product from the Perform Store, they are going to send you packaging to LG ELECTRONICS or Huawei.


This is an about-face for Nexus phones, which usually Google provides previously backed on both the particular technical plus warranty finish of matters explicitly. Therefore , if your Nexus 5X all of a sudden develops an unusual issue with the display, Search engines won’t be the main one helping you — they’ll send along the LG ELECTRONICS. Same in case your Huawei Nexus 6P grows a natural glass break – you need to go through Huawei, Google’s never going to send you the freebie such as they had earlier with the Nexus 5 plus 6.



Contrast the above mentioned with the Nexus 6. The reason behind the alter is likely to keep costs down on Google’s end plus, theoretically, create manufacturers straight liable to gadget owners rather than holding Search engines accountable for flaws or additional problems. Yet it’s possibly mostly an expense thing.


The main one exception for this rule might be Nexus Safeguard, which is limited in the US plus Canada at the moment. While Nexus Protect is certainly technically action of your current warranty, not really a replacement for this, we’ve voiced to Search engines and they condition quite obviously that if your own device encounters a equipment failure or even defect within the first 12 months of possession and you bought a Nexus Protect strategy, you can move through Google for that manufacturer guarantee claim procedure. Google failed to elaborate on which that involves, but it seems to all of us like Search engines may deal with some of the a lot more tedious facets of the process for you personally. Until somebody actually submits a guarantee claim through Nexus Safeguard, though, all of us just how to start how the program will work.


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  • Google [1][2]